Privacy Policy
Effective Date: March 24, 2026
K-rystal Ball (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.k-rystalball.com (the “Site”) and use our subscription-based MLB strikeout prediction tool (the “Service”).
By using the Site or Service, you agree to the collection and use of information as described in this policy.
1. Information We Collect
Information You Provide
When you create an account or subscribe to the Service, we may collect your name, email address, and payment information. Payment processing is handled by Stripe, a third-party payment processor. We do not store your full credit card details on our servers.
Information Collected Automatically
When you visit the Site, we may automatically collect certain technical information, including your IP address, browser type, pages visited, and time spent on the Site. This information is used to improve the Site and Service.
Authentication Data
We use Auth0 to manage user authentication. Auth0 may collect and process login and session data in accordance with their own privacy policy.
2. How We Use Your Information
We use the information we collect to:
– Provide, operate, and maintain the Service
– Process transactions and send related information including purchase confirmations
– Respond to your comments, questions, and customer service requests
– Send you technical notices and support messages
– Monitor and analyze usage and trends to improve the Service
– Detect and prevent fraudulent or unauthorized activity
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating the Site and Service, including Stripe (payment processing) and Auth0 (authentication), solely for those purposes and subject to their respective privacy policies.
We may also disclose your information if required to do so by law or in response to valid legal process.
4. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy, unless a longer retention period is required by law.
5. Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
The Site may contain links to third-party websites, including sportsbooks featured on the Site. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
The Service is intended for users 21 years of age or older, or the legal age for sports betting in your jurisdiction, whichever is greater. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the email below. We will respond to reasonable requests within a reasonable timeframe.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
K-rystal Ball
strikethree@k-rystalball.com